{"id":16293,"date":"2018-04-11T16:00:10","date_gmt":"2018-04-11T16:00:10","guid":{"rendered":"http:\/\/www.ceo-na.com\/?p=16293"},"modified":"2018-04-12T16:11:57","modified_gmt":"2018-04-12T16:11:57","slug":"consumer-finances-moving","status":"publish","type":"post","link":"http:\/\/servidor-mxigen1.com\/ceona-antiguo\/business\/industry\/consumer-finances-moving\/","title":{"rendered":"Consumer finances are moving on up"},"content":{"rendered":"<div class=\"page\" title=\"Page 11\">\n<div class=\"layoutArea\">\n<div class=\"column\">\n<p><em><strong>In many countries, consumer sentiment has improved since 2015.<\/strong><\/em><\/p>\n<\/div>\n<\/div>\n<\/div>\n<p><!--more--><\/p>\n<p>Consumers have become more bullish about their ability to spend, according to <a href=\"https:\/\/www.mckinsey.com\/\" target=\"_blank\" rel=\"noopener\">McKinsey<\/a>.<\/p>\n<p>More consumers around the world are enjoying a sense of financial stability. In our third annual Global Consumer Sentiment Survey, conducted in September 2017 in 29 countries, respondents were more upbeat about their finances compared with the previous year.<\/p>\n<p>Fewer consumers said they were delaying purchases, cutting back on spending, and feeling uncertain about the economy. Across the globe, more consumers said they were trading up to more expensive brands, while fewer consumers reported trading down to cheaper options.<\/p>\n<div class=\"page\" title=\"Page 12\">\n<div class=\"layoutArea\">\n<div class=\"column\">\n<p>The results of our latest survey indicate a further strengthening of the trends we summarized in our May 2017 article. For instance, the <a href=\"http:\/\/www.ceo-na.com\/opinion\/the-power-of-amazon\/\" target=\"_blank\" rel=\"noopener\">shift to e-commerce<\/a> is happening even faster than it was last year, and not just in China and India, but almost everywhere. And it\u2019s happening not only among a affluent consumers but across all income tiers.<\/p>\n<p>In addition, the latest survey results highlight three <a href=\"http:\/\/www.ceo-na.com\/business\/innovation-business\/top-five-digital-consumer-trends\/\" target=\"_blank\" rel=\"noopener\">interesting trends<\/a> that have implications for how consumer-packaged-goods (CPG) companies and retailers should pursue growth.<\/p>\n<p>More than half of consumers said they changed their buying behavior in one way or another within the past year. Specifically, we found that consumers are continuing to abandon mid-market brands, thrift manifests itself in different ways in different parts of the world, and health-conscious consumers aren\u2019t necessarily buying natural or organic products.<\/p>\n<div id=\"attachment_16295\" style=\"width: 211px\" class=\"wp-caption alignright\"><a href=\"http:\/\/www.ceo-na.com\/wp-content\/uploads\/2018\/04\/Captura-de-pantalla-2018-04-06-a-las-13.42.43-e1523040238497.png\"><img decoding=\"async\" aria-describedby=\"caption-attachment-16295\" class=\"wp-image-16295 size-full\" src=\"http:\/\/www.ceo-na.com\/wp-content\/uploads\/2018\/04\/Captura-de-pantalla-2018-04-06-a-las-13.42.43-e1523040276617.png\" alt=\"\" width=\"201\" height=\"276\" \/><\/a><p id=\"caption-attachment-16295\" class=\"wp-caption-text\">Across the globe, more consumers said they were trading up to more expensive brands, while fewer consumers reported trading down to cheaper options.<\/p><\/div>\n<h6><strong>Away from the middle<\/strong><\/h6>\n<div class=\"page\" title=\"Page 12\">\n<div class=\"layoutArea\">\n<div class=\"column\">\n<p>Consumers continue to either trade up or trade down, moving away from mid-market brands. Although globally the trade-up trend is slightly stronger than the trade-down trend, the survey results show vast differences at the country level.<\/p>\n<p>Last year, when we saw a marked increase in trade-up behavior among Indian consumers, we predicted a continuation of that trend\u2014driven largely by rapid urbanization, the expansion of modern retail outlets, and premiumization in several CPG categories including beauty products, beverages, and packaged food. Indeed, the latest survey shows that India had the highest trade-up rate, at 25 percent.<\/p>\n<\/div>\n<div class=\"column\">\n<p>Turkey and China, too, had trade-up rates of 20 percent or higher. Turkish consumers have been active up-traders over the past two years. In the 2016 survey, the trade-up rate in Turkey was 26 percent; the latest figure is, unsurprisingly, down slightly, due to tougher economic conditions in Turkey.<\/p>\n<p>In China, gains in consumer confidence have led to increases in discretionary spending. A mere 2 percent of Chinese consumers said they traded down.<\/p>\n<p>In some Latin American and African countries, on the other hand, trade-down rates were upward of 20 percent whereas trade-up rates were in the single digits. In these developing economies, down-traders often opted for lower-priced branded products rather than retailers\u2019 private-label products.<\/p>\n<p>Take nonalcoholic beverages, for instance: only 19 percent of down-traders in Latin America said they switched to private-label products in this category, whereas in North America, 73 percent of down-traders did so. We observed the same pattern in a number of other CPG categories, including food and household products. CPG manufacturers should therefore consider launching\u2014and aggressively marketing\u2014 branded products in entry-level price tiers in these countries.<\/p>\n<h6><strong>What it means to be thrifty<\/strong><\/h6>\n<div class=\"page\" title=\"Page 12\">\n<div class=\"layoutArea\">\n<div class=\"column\">\n<p>The most prevalent changes in spending behavior varied greatly by country. Even among consumers who sought to save money, the preferred methods for doing so weren\u2019t necessarily the same from one country to the next.<\/p>\n<p>In many countries, including the United States, 39 percent of those who reported a change in buying behavior said they still buy their preferred brands but at stores with lower prices. Compared with 2015, fewer U.S. consumers said they waited for discounts or clipped coupons, suggesting that U.S. bargain hunters, once they\u2019ve found a cheaper retailer, begin to spend more freely at that retailer.<\/p>\n<p>This trend underscores the importance of channel strategy for CPG companies: they need to build a strong presence in channels that are perceived as low priced, such as club stores, discounters, and certain online retailers.<\/p>\n<p>By contrast, in China, consumers were less likely to switch stores to save money. Instead, they opted to buy their preferred brand in smaller quantities. Globally, al-most one in four consumers said they do this. Many consumer-goods companies have introduced smaller pack sizes, allowing consumers to sample\u2014and, in ti- me, become loyal to\u2014established brands. Colgate-Palmolive, for instance, has long sold its oral-care and household products in small packets and sachets.<\/p>\n<p>In Central and West Africa, Nestle\u0301 launched an initiative called My Own Business, through which entrepreneurs sell hot coffee by the cup from specially designed backpacks. e initiative has made loyal Nescafe\u0301 drinkers out of consumers who might not be able to afford an entire tin of instant coffee.<\/p>\n<h6><strong>The waning appeal<\/strong><\/h6>\n<div class=\"page\" title=\"Page 12\">\n<div class=\"layoutArea\">\n<div class=\"column\">\n<div id=\"attachment_16294\" style=\"width: 310px\" class=\"wp-caption alignleft\"><a href=\"http:\/\/www.ceo-na.com\/wp-content\/uploads\/2018\/04\/Captura-de-pantalla-2018-04-06-a-las-13.41.04-e1523040143758.png\"><img decoding=\"async\" aria-describedby=\"caption-attachment-16294\" class=\"size-medium wp-image-16294\" src=\"http:\/\/www.ceo-na.com\/wp-content\/uploads\/2018\/04\/Captura-de-pantalla-2018-04-06-a-las-13.41.04-e1523040143758-300x179.png\" alt=\"\" width=\"300\" height=\"179\" srcset=\"http:\/\/servidor-mxigen1.com\/ceona-antiguo\/wp-content\/uploads\/2018\/04\/Captura-de-pantalla-2018-04-06-a-las-13.41.04-e1523040143758-300x179.png 300w, http:\/\/servidor-mxigen1.com\/ceona-antiguo\/wp-content\/uploads\/2018\/04\/Captura-de-pantalla-2018-04-06-a-las-13.41.04-e1523040143758.png 442w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/><\/a><p id=\"caption-attachment-16294\" class=\"wp-caption-text\">An annual survey provides a snapshot of consumer sentiment and evolving consumer behavior.<\/p><\/div>\n<p>Worldwide, 31 percent more consumers said they\u2019re eating healthier food, continuing a trend we\u2019ve observed over the past two years. However, the latest survey results also show that consumers today aren\u2019t necessarily equating healthy eating with buying products that are labeled \u201cnatural\u201d or \u201corganic.\u201d<\/p>\n<p>In Western Europe, there is still some growth in natural and organic products. For example, in Italy and France, survey respondents who claimed to have increased their purchases of such products outnumbered tho- se who said they\u2019d reduced such purchases by 13 percent. Western European consumers are also continuing to show greater interest in buying locally sourced food.<\/p>\n<div class=\"page\" title=\"Page 12\">\n<div class=\"layoutArea\">\n<div class=\"column\">\n<p>But in the United States, consumers seemed not to be too concerned about whether food products are labeled either natural or organic, or whether they\u2019re locally sourced. Instead, among U.S. consumers, eating healthy increasingly means carefully reading nutritional in- formation and ingredient lists.<\/p>\n<p>This is in part because more U.S. consumers are adhering to a specific \u201cfood lifestyle\u201d: another recent McKinsey survey showed that 10 percent of consumers across all age groups say they stick to a low-carb or high-protein diet. Some consumers eat only dairy-free foods. Other food lifestyles include gluten-free, vegetarian, and paleo.<\/p>\n<p>CPG companies are responding to this trend, either by launching new products and brands of their own or by acquiring smaller, fast-growing health-and-wellness players. General Mills now has nearly 1,000 gluten-free options in the U.S. market alone. Mars took a minority stake in KIND Snacks, which was among the first companies to participate in the \u201cclean labeling\u201d movement (meaning that its list of ingredients is typically short, simple, and contains no artificial additives).<\/p>\n<p>Our annual survey provides a snapshot of consumer sentiment and evolving consumer behavior, with important nuances by country and region. Companies that stay keenly attuned to how consumers are feeling and how they are making purchase decisions will be best able to plan for\u2014and capture\u2014pro table growth.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>In many countries, consumer sentiment has improved since 2015.<\/p>\n","protected":false},"author":8,"featured_media":16296,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[45],"tags":[324,878,938,184,29],"class_list":["post-16293","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-industry","tag-chief-executive-officer","tag-consumer","tag-e-commerce","tag-mckinsey","tag-trends"],"_links":{"self":[{"href":"http:\/\/servidor-mxigen1.com\/ceona-antiguo\/wp-json\/wp\/v2\/posts\/16293","targetHints":{"allow":["GET"]}}],"collection":[{"href":"http:\/\/servidor-mxigen1.com\/ceona-antiguo\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"http:\/\/servidor-mxigen1.com\/ceona-antiguo\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"http:\/\/servidor-mxigen1.com\/ceona-antiguo\/wp-json\/wp\/v2\/users\/8"}],"replies":[{"embeddable":true,"href":"http:\/\/servidor-mxigen1.com\/ceona-antiguo\/wp-json\/wp\/v2\/comments?post=16293"}],"version-history":[{"count":1,"href":"http:\/\/servidor-mxigen1.com\/ceona-antiguo\/wp-json\/wp\/v2\/posts\/16293\/revisions"}],"predecessor-version":[{"id":16297,"href":"http:\/\/servidor-mxigen1.com\/ceona-antiguo\/wp-json\/wp\/v2\/posts\/16293\/revisions\/16297"}],"wp:featuredmedia":[{"embeddable":true,"href":"http:\/\/servidor-mxigen1.com\/ceona-antiguo\/wp-json\/wp\/v2\/media\/16296"}],"wp:attachment":[{"href":"http:\/\/servidor-mxigen1.com\/ceona-antiguo\/wp-json\/wp\/v2\/media?parent=16293"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"http:\/\/servidor-mxigen1.com\/ceona-antiguo\/wp-json\/wp\/v2\/categories?post=16293"},{"taxonomy":"post_tag","embeddable":true,"href":"http:\/\/servidor-mxigen1.com\/ceona-antiguo\/wp-json\/wp\/v2\/tags?post=16293"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}