{"id":19476,"date":"2018-12-03T19:02:05","date_gmt":"2018-12-03T19:02:05","guid":{"rendered":"http:\/\/www.ceo-na.com\/?p=19476"},"modified":"2018-12-03T20:14:36","modified_gmt":"2018-12-03T20:14:36","slug":"return","status":"publish","type":"post","link":"http:\/\/servidor-mxigen1.com\/ceona-antiguo\/news\/return\/","title":{"rendered":""},"content":{"rendered":"

With increasing sales, retailers will need to solve a potentially higher number of returned items.<\/p>\n

<\/p>\n

In today\u2019s retail universe, consumers expect a range of options and features that revolve around the delivery of seamless experiences.<\/p>\n

As the holiday season arrives, increasing sales are expected all around businesses, and\u00a0return policies that fully reimburse expenses on products that are no longer wanted are something retailers need to be able to handle, as\u00a0increasing sales come with a potentially higher number of returned items.<\/p>\n

Returned goods are expected to reach $94 billion in the 2018 holiday season, and this is likely because the majority of shoppers (54%) returned at least one holiday gift in 2017,\u00a0according to data from Optoro sent to Business Insider Intelligence.<\/p>\n

This has companies working on avoiding the expenses returns can bring in order to get the most out of this busy purchase season, but if they cannot be avoided, the experience must be used to build loyalty and generate future purchases.<\/p>\n

The Optoro index<\/a> reveals the following data:<\/p>\n